Sona88 believes that every member's personal data belongs to them. This Privacy Policy clearly explains what information we collect, why we collect it, how we use it, and what rights you have over your data.
Important: By using any Sona88 service, you are considered to have agreed to this privacy policy. This policy is part of our Terms & Conditions A portion.
Sona88 (referred to as "we", "us", or "the Platform") is an internationally operated online betting service. This Privacy Policy ("Policy") applies to the sona88.app website and all associated mobile apps, subdomains, and services.
This privacy policy exists because we believe every user has the right to know how their data is being used. We don't hide behind vague language or fine print. Our goal is to ensure you always know where your personal information goes and how it is used.
This policy applies when you:
International Standards: sona88's privacy policy is built in accordance with international data protection standards. We treat user privacy as a fundamental right.
Sona88 only collects information that is necessary to operate our services properly. We do not collect data beyond what is needed.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full Name, Date of Birth, Gender | At the Time of Registration |
| Contact Information | Email, mobile number, address | At the time of account creation |
| Identity Verification (KYC) | NID, Passport, Selfie Photo | During the Verification Process |
| Financial Information | BKash/Nagad number, bank account | At the Time of Payment |
| Support Information | Chat Messages, Complaint Details | When Using Customer Support |
Certain information is collected automatically while you use Sona88:
In some cases, we may receive information from trusted third parties — such as transaction confirmations from payment processors or KYC status from identity verification services. This information is protected under the same privacy policy.
Sona88 uses your personal data only for the specific purposes outlined below. If we ever need to use your data for a new purpose, you will be informed in advance.
Sona88 employs the highest industry-standard technical and organizational measures to protect your data. Security is at the core of our Privacy Policy.
In the event of a data breach: In the event of a security breach, we will notify affected members by email within 72 hours and inform the relevant authorities.
Sona88 uses cookies and similar tracking technologies. As part of this privacy policy, we are transparent about which cookies are used and why.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential | Maintaining login sessions and ensuring account security | Cleared at end of session |
| Preferences | Saving language, theme, and user preferences | 1 Year |
| Analytics | Page view and usage pattern analysis | 2 years |
| Functional | Fast loading and caching benefits | 30 Days |
You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.
Every Sona88 member has full ownership and control over their personal data. Your key rights are outlined below:
You have the right to know what information we hold about you and to receive a copy of it.
You have the right to correct any inaccuracies in your personal information.
You have the right to request deletion of your data under certain circumstances.
In certain circumstances, you have the right to request that we restrict the processing of your data.
You have the right to receive your data in a structured, machine-readable format.
You have the right to object to your data being used for marketing or profiling purposes.
To exercise these rights, please support@sona88.app to get in touch. We will respond to your request within 30 days.
Limitations: In some cases, deletion requests may not be fulfilled due to legal obligations, ongoing investigations, or regulatory requirements.
Sona88 does not retain your data longer than necessary. Retention periods are determined based on the type of service and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal & Regulatory Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years after the end of relationship | AML Regulations |
| Customer Support Communications | 3 Years | Dispute Resolution |
| Marketing Preferences | Immediately Upon Unsubscribing | Consent Management |
| Website Logs | 90 days | Security Monitoring |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
Sona88 strictly does not collect information from or provide services to anyone under the age of 18. This is a non-negotiable principle of our Privacy Policy.
For Parents: If you believe your child is using Sona88, please contact us immediately. We will treat the matter as our highest priority.
Sona88 may update this Privacy Policy from time to time. Depending on the nature and extent of the changes, we will notify you in different ways.
Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team:
Email: support@sona88.app
Response Time: Usually within 2 business days.
256-bit SSL encryption is applied to every data transmission and storage. It is virtually impossible for hackers or third parties to access your information.
Sona88 never sells your personal information to advertisers or data brokers. Your data is used solely to provide you with our services.
View, update, or request deletion of your information at any time. Most changes can be made directly from your account dashboard.
We only collect information that is strictly necessary. We are deliberate about not gathering data beyond what is needed.
Our privacy policy is built to international data protection standards and is regularly verified through third-party audits.
In the event of a security incident, we notify members within 72 hours. We don't hide problems — we fix them.
Your privacy is fully protected at sona88. Register with confidence and enjoy the best betting experience in Bangladesh.