Betting is entertainment, not a livelihood. Sona88 believes the real fun only comes when you know your limits. Our responsible gaming tools and policies are here to keep you safe and informed.
Responsible gaming means using betting or gaming as a conscious form of entertainment — one where you stay in control of your time, money, and emotions. At Sona88, responsible gaming isn't just a policy; it's the foundation of everything we do.
Millions of cricket fans and sports enthusiasts across Bangladesh enjoy betting on Sona88. We want every member to experience that enjoyment in a healthy, mindful way — with clear limits in place. When betting shifts from entertainment to compulsion, that's when problems begin. Recognising that line and seeking help in time is what responsible gaming is all about.
Responsible gaming at Sona88 means:
Remember: Betting should be an enjoyable experience. If it's causing stress or anxiety in your life, that's a warning sign.
Sona88 believes that fostering a healthy gaming environment matters not just for individual players, but for society as a whole. Our responsible gaming policy is built on three core pillars.
We put every member's mental and financial wellbeing above business interests. If a member is in trouble, we act immediately — even if it means a hit to our revenue.
We are fully transparent about our odds, rules, and limitations. All information is clearly available so users can make informed decisions.
We don't just react — we proactively identify issues. Our system monitors unusual betting patterns and reaches out directly to members when needed.
Our commitment: Sona88 will never encourage a member who is struggling or seeking help to continue betting.
Sona88 gives every member a range of effective tools to stay in control of their betting experience. These are entirely optional and can be activated anytime from your account settings.
Set a maximum deposit limit on a daily, weekly, or monthly basis.
Decide in advance how long you'll play each session.
Betting will automatically stop once you reach a set loss limit.
Take a voluntary break ranging from 1 day to 6 weeks.
Option to close your account for anywhere from 6 months to permanently.
Get reminders of your time spent and money used at regular intervals.
Log in to your account to activate these tools and Settings → Responsible Gaming Go to the section. Any limits you set take effect immediately, but increasing a limit requires a 24-hour waiting period.
Sometimes betting goes beyond entertainment. Watch out for the following signs in yourself or someone close to you.
You are not alone. Problem betting is a recognised mental health condition. Asking for help isn't weakness — it takes courage. Sona88 is here for you.
Self-Exclusion is a feature that lets you voluntarily take a break from your Sona88 account for a set period or permanently. It's completely confidential and takes effect immediately.
Important: Any attempt to open a new account during an active self-exclusion period will be declined. Even after the period ends, a mandatory 24-hour cooling-off period applies before you can return.
Sona88 strictly prohibits anyone under 18 from using the platform. Keeping children and teenagers away from betting is a responsibility we take seriously.
For Parents: If you believe your child is using Sona88, please contact us immediately. We will treat the matter as our highest priority.
Sona88 is more than a betting platform — we're committed to building a responsible community. The features below are a reflection of that commitment.
If your spending exceeds your monthly average, Sona88 automatically sends you a friendly alert.
You can see exactly how long you've been playing in each login session, live. You can also set an automatic logout at a specific time.
View your weekly and monthly betting summary — how much you won, how much you lost, and how much time you spent.
Talk to our support team anytime, about anything — whether it's a betting concern or just stress you're dealing with.
Temporarily close your account with a single click. No questions asked, no delays.
If you feel there's a problem, our trained team will guide you toward professional support in complete confidence.
Asking for help is the bravest step you can take. Below are resources where you or your family can find confidential support.
A mental health service provided by the Government of Bangladesh. Get free advice for any mental health concern.
Bangladesh's voluntary emotional support service. Reach out for confidential counselling.
A peer support community for people recovering from gambling addiction worldwide.
Reach us directly at support@sona88.app — we'll get back to you within 24 hours.
Contact Sona88's Responsible Gaming team directly: responsible@sona88.app
Answer the following questions honestly — this isn't a test, it's a chance to better understand yourself.
If you answered "yes" to any of the above, please talk to us.
The safety of every member is our top priority at Sona88. Join today and set your own limits on your own terms.
18+ | Play Responsibly | Set Your Own Limits